Cookies Notice

Please read this notice carefully as it contains important information about how we use cookies on our website, www.creditspring.co.uk

We may change this notice from time to time. Any changes will be made available to you through this page on our website.

Our website

This website is operated by Inclusive Finance Limited trading as Creditspring. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website, and it also allows us to improve our site.

This notice only relates to your use of our website to browse and purchase our products.

Throughout our website we may link to other websites owned and operated by certain trusted third parties to make additional products and services available to you. These links are provided for your convenience and do not imply that we have reviewed or condone the third-party website. These other third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their websites as appropriate. Creditspring is not responsible for the content of any of these third-party websites.

What are cookies?

A cookie is a small file of letters and numbers that is sent to your browser and stored on the device you are using to browse the website.

There are three main types of cookies that we use:

Session cookies: Session cookies are cookies that store information about your current visit to a website. For example, if you add multiple products to your shopping basket, they will stay there until you end the session. Similarly, details like login information or data you’ve entered into forms remain available while the session is active. However, once the session ends, all stored information and identifiers are deleted;
Persistent cookies: Persistent cookie are cookies that record information about your preferences. They are stored in your device and have an expiration date and can be used to store information that remains available across multiple visits. This might include login details, language preferences, and other personalised settings; and
Third party cookies: Third-party cookies are placed by someone other than us which may gather data across multiple websites or sessions. For instance, advertising services like Google Ads also use third-party cookies to keep track of the websites users visit. This is the main method used to display adverts for products you’ve previously searched for on different websites.

We describe our use of cookies, including a detailed list of your information which we and others may collect through cookies, below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office.

Consenting to the use of cookies and changing settings

We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested.

General purposes of cookie use

We use cookies for the following general purposes:

Strictly necessary (essential) cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services.
Analytical or performance cookies: These allow us to recognise and count the number of visitors and to see how visitors move around our website. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies: These cookies collect information about your browsing habits and inferred interests to make advertising more relevant to you. They are also used to limit the number of times you see an advert as well as to measure the effectiveness of an advertising campaign. These cookies are usually placed by third party advertising networks. They remember the other websites you visit, and this information is shared with third party organisations, for example advertisers. When you visit other websites, you may see an advertisement for Creditspring because you visited our website.
Social media cookies: These cookies allow users to share our website content on social media such as Facebook and Instagram. These cookies are not within our control. Please refer to the respective privacy policies of the social media providers for how their cookies work.

Our use of cookies

The table below provide information about the cookies we use.

Provider	Purpose
Google Ads	To show us how effective our ad campaigns are by tracking how many users click through to our website from a particular ad, and the demographic of those users.
Google Analytics	To see how many users are on the website, which pages they are visiting and track how many visitors joined us.
Microsft Clarity	To analyse user interactions, such as clicks and navigation, to improve the user experience through tools like heatmaps and session recordings. These cookies collect anonymized data to ensure privacy while helping us optimize site performance.
Meta Pixel	To measure, optimise and build audiences for advertising campaigns served on Meta platforms.
TikTok Pixel	To measure, optimise and build audiences for advertising campaigns served on TikTok platform.
Mixpanel	To track and analyse user behaviour, such as feature usage and navigation patterns, to enhance functionality and improve user experiences. These cookies collect aggregated, anonymized data to provide insights.
Pagesense	To understand how visitors interact with our content, helping us refine user journeys through features like heatmaps and A/B testing. These cookies prioritise privacy by collecting data in an aggregated and anonymous manner.
StackAdapt	To deliver personalized advertisements and measure the effectiveness of our ad campaigns.

Third party cookies

We do not allow third party content on the website to include or utilise any cookies or similar technologies for tracking purposes or to collect your personal data. If you think other third-party content may be collecting personal data or using tracking technologies on our website, please report it to us using the contact details on our "contact us" page on the website.

How to turn off all cookie settings

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

You may also access Google Analytics' currently available opt outs for the web here or accessing Ads Settings or Ads Settings for mobile apps, depending on your device.

For more information on third party advertising-related cookies and how to opt-out of them, you can visit the following third-party websites:

Note that using opt out methods described above does not necessarily mean that you will not see advertising, only that the advertising will not be specifically targeted to you.

How to contact us

Please contact us at info@creditspring.co.uk if you have any questions about this Cookies Notice or the information we hold about you.